Love James Lileks. Read him every day. Agree with him on most stuff, as it turns out (except for his love of techno, of course). Anywho. He’s a Mac guy. And like every Mac guy (sorry – Mac person), he’s a bit, um, well, pious about Mac v. PC. Nobody’s perfect (See, e.g., techo, supra). Anyway, his little rant today was a classic.
Here it is in a nutshell.
I installed the Gigawhatsis KT-18W5B3 software on the PC side of Gnat’s Macbook. This enabled me to ship my custom ringtones and wallpapers to the new phones.
Did you plug the phone into the PC yet? Just wondering. ‘Cuz if I were a PC, I’d be asking at this point, “why am I geting software for a Gigawhatsis KT-18W5B3 if I don’t have a Gigawhatsis KT-18W5B3 installed? Oh well, people are stupid. Let me call up the wizard and install it anyway.”
Set up was amusing, as ever: Windows is preparing to install a wizard that will prepare the installation of the installation wizard; please wait.
You think Mac’s don’t do this only without announcing it? Perhaps the wizard should have just put on some jeans and a black t-shirt and lurked in the shadows sipping a grande latte.
The installation process included a screen with a warning: Warning! You may see this warning. Your computer may say that your computer is incompatible. Please disregard this message. You had to click a box that said, in effect, “I subscribe to this jury-rigged heap of code with the usual weary indifference,” after which you were permitted to continue.
Windows is ubiquitous. Thus, gajillions of companies make bajillions of software applications for it. Not all of it is good or even always functional. Not Windows’ fault. Apples are only used by [derogatory unfair generalization (a group to which Lileks doesn't belong in any case) omitted]. Thus, vastly fewer companies write code for it, and thus, the software that gets produced for it tends to be a little tighter.
At this point someone who was less charitable might ask why Lileks wasn’t installing the software on the Mac side of his Mac. Anyway….
When the Wizard was done I was presented with the Panasonic program for transferring files to the new phone. Spiffy! I plugged in the phone.
Windows has detected something new; would you like to install the hardware for it? Well, I just did, didn’t I? Dismiss.
This is precisely the point where every PC user lost interest in this particular rant. Who here doesn’t know how this ends at this point? Show of hands? Because every PC user knows: Do not defy Windows. if it asks you to install something, you install it. Already installed it? Install it again! Period.
Sounds inefficient, I know. But its saves you from calling tech support for a phone.
I’m just sayin’.
P.S. I’d bet my mortgage that the directions instruct the user the connect the phone to the computer BEFORE installing the software. Again, I’m just sayin’.